Booking
Terms & conditions

Booking.

  • A booking is not confirmed until it has been purchased through the Chisel Pottery website or payment has been received via an alternative agreed payment method

  • All bookings are non-refundable

  • Chisel Pottery reserves the right to change/amend opening hours to accommodate for holidays; if we need to reschedule you will be given at least 2 weeks notice

Cancellations by customer.

All bookings

  • In the event of unforeseen circumstances, bookings can be rescheduled to a new date within 6 months of the original booking date if notice is given 7 days prior to original booking date

  • Rescheduling a booking will incur a £50 admin fee per each ticket purchased.

Course bookings

  • If you are unable to attend a session in a course block then no refund will be given for that session; if possible, we will give you the option to replace the missed session on an alternative date but this is reliant on space availability


Cancellations by Chisel Pottery.

  • Chisel Pottery reserves the right to cancel a session or course

  • If we need to cancel a session or course we will do our best to reschedule your booking, however, if this is not possible then a refund will be given

  • If a refund is requested, please allow 14 days for this to be processed

  • Chisel Pottery is not liable for any loss that may be incurred to the customer if a booking is canceled by us

Filming notice.

We might be recording any of our events and courses for promotional stuff. If you don't want to be on camera, just send us an email or let one of our team members know before the course starts. Unless you clearly express your objection to being filmed or photographed, you hereby give your consent for your image to be used in our promotional and marketing materials.